In the span of just 48 hours this week, two separate juries in two different US states delivered verdicts that could reshape the entire social media industry — not because of the dollar amounts involved, but because of what those verdicts legally establish for the first time. On Tuesday, March 24, a jury in Santa Fe, New Mexico ordered Meta to pay $375 million for failing to protect children from sexual exploitation on Facebook and Instagram. Less than 24 hours later, on Wednesday, March 25, a jury in Los Angeles found both Meta and Google (YouTube) liable for engineering addiction in young users — finding them negligent in the design of their platforms and awarding a further $6 million in damages. Two days. Two states. Two juries. Both pointing at the same conclusion: that Big Tech can no longer hide behind the legal shields it has relied on for nearly three decades. This is the story of what happened, why it matters far beyond the headline numbers, and what comes next for the s...
Nuance have announced the new virtual assistant for mobile customer service experience. Nina unlike Siri can also interact within Apps. Which means that instead of pushing buttons to pay you bills you can speak into your iPhone, iPad or Android phone and get all your work done. Siri has a fatal flow in that she cannot work within non-Apple applications, Nina can be used in any mobile computing background. Nina can also be used by organizations to build their own voice-based platforms to conduct business. This will work well for companies into Telecommunications, Financial Services, travel and more. Nina will also be good at understanding what is said and who said it. This is done by using something called Nuance voice print and the use of voice-ID biometric technology. You can use Nina as a virtual assistant for voice, typing and tap. All this powerful tech will lead to Nina asking questions and filling out answers from within apps. Processing requests and completing transactions. For...